Terms of Service

The website, GLOU Studio services, member catalogue and GLOU Membership are provided by GLOU. Contact: hello@glou.dev.

By ordering or submitting a request or waitlist form, you agree to the terms that apply to that action. If you act for an organisation, you confirm authority to bind it. Mandatory consumer rights remain unaffected.

Product pages, membership prices, previews and availability states describe the current offer. Public previews do not grant access to member files. GLOU may correct errors, update the catalogue or suspend a feature for security, maintenance or legal reasons.

The website and member tools are provided without a promise of uninterrupted or error-free availability. GLOU does not promise that a particular image, collection or third-party service will remain available forever, but rights already granted under the License Agreement are not changed retroactively.

The estimator and product finder are guidance only and are not an offer or fixed quotation. Custom imagery, visual direction, websites, web apps and other digital experiences are Studio projects, not membership downloads. Studio scope, deliverables, exclusions, price, payment schedule, timing, revisions, cancellation, ownership and portfolio use are agreed in a written proposal or contract before work begins.

The client must provide accurate information, timely feedback, necessary access and materials they are entitled to use. Delays in those inputs may move delivery dates. Work outside the agreed scope is quoted separately.

The Library Plan includes released Image Libraries; The Full Membership also includes released Prompt Packs and creative tools. These are not sold separately through the current catalogue. Earlier confirmed one-time Shop purchases retain their original access rights. Stripe displays the final amount, including any tax or billing information applied to the transaction, before you confirm payment. GLOU does not determine a charge from a price supplied by your browser.

Payment confirmation depends on Stripe's verified server notification. Reaching a success page alone does not prove payment or create access. After confirmed payment, GLOU records the subscription or earlier order and grants the applicable access. Member downloads use private, time-limited links; earlier purchases remain subject to their original delivery terms.

Digital files are supplied electronically; nothing is shipped. Membership unlocks the released content included in the selected tier while active. Earlier bundle purchases retain the files originally included. Membership does not include bespoke Studio work.

The Library Plan is €35 per month or €210 per year and covers released Image Libraries. The Full Membership is €59 per month or €490 per year and adds released Prompt Packs and creative tools. Access requires an active subscription to the corresponding tier. Previews remain publicly browsable.

Membership is a recurring subscription through Stripe. The selected billing interval and total price are shown before payment. Unless cancelled before renewal, the plan renews at its billing interval. Cancellation stops future renewal and access remains through the paid period, subject to the payment status and these terms. For help cancelling, email hello@glou.dev.

You are responsible for accurate account information, safeguarding credentials and activity under your account. Do not share an account or private links outside the licensed person or business. Tell GLOU promptly if you suspect unauthorised access.

GLOU may suspend access for non-payment, fraud, a security risk, a material licence breach or repeated serious misuse. Where reasonable, GLOU will allow you to explain or remedy the issue unless immediate action is needed to protect users, files or the service.

Membership supplies access to digital content during the paid period. Any statutory withdrawal rights and the effect of requesting immediate access depend on applicable law and any consent and acknowledgement obtained before supply begins. No clause here removes remedies for missing, defective or misdescribed content.

Cancellation stops future renewal; it does not automatically reverse a completed charge. Refund and withdrawal requests are assessed under the Refund and Cancellation Policy and mandatory law. Nothing in these terms excludes rights that cannot lawfully be excluded.

Member content, earlier Shop purchases and free samples are licensed, not sold outright. Permitted use, team and client use, restrictions and duration are in the License Agreement.

GLOU retains its branding, website, layouts, documentation, original prompts, product files and other intellectual property. Third-party rights remain with their owners. Report suspected infringement to hello@glou.dev.

Art Director, Match an Image and Brand Edit provide automated creative suggestions. Results can be incomplete or inaccurate and require your review. They are not professional, legal or factual advice and do not guarantee that suggested content is suitable, unique or free of third-party rights.

You must have the right to submit briefs, reference images, public-site URLs and other materials. Do not submit confidential or unlawful material; personal data you lack authority to process; deceptive deepfakes; impersonation, hate, abuse, malware, spam or fraud; infringing content; or attempts to scrape, disrupt, probe or bypass technical safeguards.

Payments, authentication, email, hosting, AI processing, fonts and other features rely on third-party services. Their availability and their own terms may apply. When a Studio project requires a client-owned third-party service, responsibility for its account and fees is agreed in the proposal.

To the fullest extent permitted by law, GLOU is not liable for indirect or consequential loss, loss caused by material you supplied, or failure of an independent third-party service. For paid digital content, any liability limitation applies only to the extent permitted by mandatory law; for Studio work, the applicable written agreement controls.

Nothing limits liability for fraud, deliberate misconduct, death or personal injury caused by negligence, or any liability or consumer remedy that cannot legally be limited.

These terms are governed by Latvian law, without depriving a consumer of mandatory protections that apply in their country of residence. Questions or complaints can be sent to hello@glou.dev.